Form + Sum

Build products users actually want.

Form + Sum helps product teams at startups and growing companies move faster with confidence — combining rigorous research, sharp strategy, and design thinking to reduce risk and create products that stick.

Research and strategy, working together.

Most product teams are great at building. The hard part is building the right thing — and knowing when you've gotten it right. That's where I come in.


Form + Sum bridges the gap between user insight and product direction. Whether you need to understand your users deeply, evaluate what you've built, or make a strategic bet with confidence, I bring the methods, experience, and clear thinking to get you there.

"Great products emerge when research, strategy, and design are treated as one continuous conversation — not separate handoffs."

What I can do for your team.

I work as a senior-level embedded partner — not a vendor. Engagements are tailored to your actual needs, from focused sprints to ongoing strategic relationships.

Product Strategy

Strategic direction grounded in what users need and where the market is going.

  • Product vision & roadmap advisory
  • Opportunity sizing & prioritization frameworks
  • Jobs-to-be-done & problem framing
  • Research-to-roadmap translation

Human-Centered AI

AI products that users trust. I specialize in designing and evaluating AI experiences — from transparency and explainability to hallucination risk and onboarding.

  • AI interaction pattern review
  • Trust & transparency research
  • Conversational UI evaluation
  • AI feature discovery research

Design Evaluations

Expert reviews and benchmark studies that surface what's working, what isn't, and what to fix first.

  • Heuristic & expert UX audits
  • Quantitative usability benchmarking
  • Competitive UX analysis
  • Accessibility & findability reviews

Discovery Research & Journey Mapping

Deep qualitative work to understand users before you build — so you solve the right problem the first time.

  • In-depth interviews & ethnographic studies
  • End-to-end journey & experience mapping
  • Mental model & needs analysis
  • Problem space definition

Evaluative User Research

Rigorous testing and measurement to validate decisions and de-risk launches at every stage.

  • Moderated & unmoderated usability testing
  • Survey design & statistical analysis
  • A/B & concept testing
  • Post-launch satisfaction measurement

Data Analysis

Turning behavioral data into product insight. I work directly in your analytics stack to connect what users do with what they need.

  • Product analytics interpretation
  • Funnel & retention analysis
  • Mixed-methods data synthesis
  • KPI & metrics framework design

Design Services

Hands-on UX design when you need it — grounded in research and built for real implementation.

  • Information architecture & wireframing
  • Interaction design & prototyping
  • Design system review & audit
  • Research-informed design iteration

Alignment Workshops

Facilitated sessions that get cross-functional teams on the same page — and moving in the same direction.

  • Research readout & synthesis workshops
  • Problem definition & framing sessions
  • Prioritization & roadmap alignment
  • Stakeholder co-creation sessions

Design Sprints

Structured, time-boxed sprints to go from problem to tested concept in days — not months.

  • Full 4–5 day design sprint facilitation
  • Rapid concept prototyping
  • User validation in sprint
  • Sprint-to-roadmap handoff

Sharp thinking. Clear output. No fluff.

Every engagement is built on four principles that keep work moving and keep the team aligned.

01

Start with the right question

Before any study or sprint, I make sure we're solving the real problem — not just the one that's easy to measure.

02

Match method to need

The right approach depends on where you are in the product lifecycle and what decisions are on the table. I'm method-agnostic — rigorous either way.

03

Make insights actionable

Findings are only valuable if they change something. I deliver clear, direct recommendations your team can actually use.

04

Move at your speed

I'm built for agile environments. Rapid turnarounds, iterative cycles, and executive-ready storytelling at every stage.

15 years of research, strategy, and product thinking.

I'm Page Laubheimer, founder of Form + Sum. I spent a decade at Nielsen Norman Group — the world's leading UX research consultancy — where I led mixed-methods research programs, built quantitative methods from the ground up, and advised VP-level leadership at 50+ organizations across healthcare, SaaS, and developer tools.

I've published 80+ articles on UX research and AI interfaces reaching over a million readers, created 11 professional training courses, and trained more than 5,000 practitioners globally.

Now I bring that same rigor and strategic orientation directly to product teams — without the overhead.

Areas of expertise

Mixed-Methods Research Survey Design Statistical Analysis Usability Testing AI/ML UX Journey Mapping Quantitative Benchmarking Product Strategy Executive Storytelling Ethnographic Research Workshop Facilitation Cross-Cultural Research Information Architecture Figma R & Python Amplitude Qualtrics Dovetail

Let's talk about your product.

Whether you have a specific project in mind or just want to explore whether I'm a good fit, I'm happy to start with a conversation. I typically respond within one business day.